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Verifying the identity of a customer

Updated over 5 months ago

To ensure compliance with IRS regulations related to identity verification of taxpayers and businesses; individual taxpayers will now be prompted to use TaxStatus’s built-in identity verification workflow, and businesses will be required to add additional verification documentation.

When your customer is asked for consent, they will also be asked to take:

  1. A picture of a government-issued ID

  2. A live selfie.

Our system then confirms a biometric match to complete the consent process.

When their consent process is complete, the option to download the picture of their government-issued ID appears on the data entry screen.

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